As guardians of global funds and sensitive personal information, financial institutions find themselves on the front lines in the battle against escalating cyber threats posed by social engineering. By exploiting vulnerabilities in human behavior and coaxing individuals to divulge confidential or unauthorized information, cybercriminals can establish a direct route to valuable systems or data. And nearly every financial institution can be at risk. In one widely publicized attack, for example, an international electronic banking firm was attacked by the criminal gang, Silence, with a multi-step…