It has long been a tradition for Kent commuters to complain about the county’s rail services. They’re overcrowded, they’re too expensive and, the big one, they’re rarely on time. All of which regularly saw the operators of the Southeastern franchise – the county’s primary operator – score among the lowest of the low, nationally, when it came to customer satisfaction. But over the last few years a quiet evolution has taken place which has seen our trains bounce back. Whisper it, but we actually seem to like them now. In fact, earlier this summer, the latest survey of rail passengers saw Southea…
