Identity is a surprisingly complex issue in today’s world. Battles over political identities, confusion and activism regarding gender identities, and a surfeit of identity crises dominate headlines and social discourse. As such, fellow futurist Francis Fukuyama, author of Identity: The Demand for Dignity and the Politics of Resentment, insists that “Identity is a hallmark of our age.” Make no mistake, IT has an identity as well, and its identity is more elusive and value impacting than even many CIOs typically believe. Professionally I have spent a lot of time with healthcare CIOs, who I have …