What is robotic process automation?Robotic process automation (RPA) is an application of technology, governed by business logic and structured inputs, aimed at automating business processes. Using RPA tools, a company can configure software, or a “robot,” to capture and interpret applications for processing a transaction, manipulating data, triggering responses, and communicating with other digital systems. RPA scenarios range from generating an automatic response to an email, to deploying thousands of bots, each programmed to automate jobs in an ERP system. Many CIOs are turning to RPA to str…