Ingesan, a subsidiary of the OHLA Infrastructure Group, the Madrid-based construction and concession management multinational, has launched the Empath-IA project, a joint initiative between HR management and the digital transformation division that aims to address the increasingly competitive demands and complexities in HRM. And at its center is Nuria Fuentes, Ingesan’s CIO and leader of systems and digital transformation. Empath-IA also rose out of a need to strategically respond to increasing competition, so the project could serve as a catalyst to enable a commanding position in the service…