Many small business leaders are still trying to build out an artificial intelligence (AI) strategy to drive efficiencies, supercharge automation and spark creative productivity among their people. What’s clear though, is that these organisations risk being left behind if they aren’t maximising the potential of AI. Analysts expect small businesses to quickly grasp the nettle. For example, IDC predicts that by 2028, 60% of SMBs will use services from vendors that leverage GenAI. Meanwhile Tom Mainelli, group vice president for device and consumer research at IDC, says: “The NPU-equipped AI PCs s…