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By Charlie Metzger Last Friday, July 26, thousands of Jersey City Heights residents lost water service for nearly three hours. In the wake of that outage, Veolia, which operates the water system in the Heights under an agreement with the Jersey City Municipal Utilities Authority, issued a boil water advisory with no initial end date, lifting the advisory two days later. This kind of service outage, with no advance warning, is a completely inexcusable failure by Veolia and by the MUA. Additionally, Veolia’s public response to the outage was totally insufficient: for almost two hours after Heigh…

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