For context, expenditures on AI in 2019 were nearly six times lower. According to a study by McKinsey & Co, Generative AI has the potential to create added value in the range of $2.6 trillion to $4.4 trillion in various industries, which is not surprising given the pace of its development. Recently, the CEO of an Indian e-commerce company announced that he had replaced 90% of the technical support department with a chatbot. Summit Shah believes that work reliant on copy-pasting is becoming a thing of the past. And I totally agree with him. In addition, it helps with the most important thing at…