Customers increasingly expect great care and service, creating both opportunities and challenges. Maximize value for your customers and employees through greater innovation and you’ll drive growth. Make too many changes too fast, however, and you run the risk of major disruption that affects IT productivity, employee morale, customer loyalty, and profitability. How do businesses balance this tightrope? Avaya’s innovation without disruption approach acts as a compass for businesses navigating a world of fast transformation. Our philosophy not only addresses the pressing needs of today but sets …