A company that’s been around since the 1840s, Pearson has witnessed significant shifts in the education world and customer expectations. Modernization, therefore, is part of its DNA, and according to CIO Marykay Wells, making technical changes to an organization’s IT infrastructure is an ever-changing discipline that needs to be meticulously managed. “If we don’t do this with a clear plan and in a logical way, considering all the technology assets and risks, negative things can happen,” she says. “First, you end up allocating too much budget to business-as-usual infrastructure rather than inve…