From chatbots and virtual assistants to even advanced image and text generation, Generative AI (genAI) has captured people’s imaginations and made many things once deemed impossible, possible. Naturally, genAI gained significant traction, but businesses that want to harness the true value of AI will need to dig deeper and cut through the clutter. The reality is that genAI was not built overnight. For more than a decade now, enterprises have been using AI, constantly improving on it over the years before arriving at what it is today. When used well, genAI has the potential to deliver meaningful…