Work has fundamentally shifted in today’s post-pandemic world. For example, 40% of employees no longer have a dedicated desk, according to research from Start Standing. In addition, a study by Harvard Business Review in 2023 found senior executives expect remote and hybrid work to continue to grow over the next five years. At the same time, hybrid work has also affected IT teams. The days of stopping by someone’s desk to run diagnostics are long gone. IT professionals now need capabilities that allow them to remotely support and secure user devices, as well as solutions that maximise their own…