After being in telco and consulting for over 20 years, Lena Jenkins got the change she was looking for when she became the chief digital officer at Waste Management New Zealand, the country’s leading materials recovery, recycling, and waste management provider. The customer-centric emphasis that has maintained throughout her career, however, continues since she joined last year, as well as a focus on how tech and the business are more inextricably linked than ever in light of increasing uses and benefits of AI. “I really like working in the intersection of tech and business,” she says. “But I’…