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Real-world examples of failures caused by organizational silos are plentiful. The tragic Boeing 737 Max crashes in 2018 and 2019 serve as a stark reminder of the dangers associated with fragmented communication and isolated teams. In the years leading up to the certification of the 737 Max, new Boeing software — Maneuvering Characteristics Augmentation System, or MCAS — was implemented to enhance the aircraft’s handling characteristics. However, the engineering team did not effectively communicate the system’s design, its implications, and potential risks to other departments, including safety…

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