As a household name in international air carriers, Air New Zealand is used to punching above its weight, mainly due to being so remotely based; if you draw 1,200-mile line from Auckland, you don’t even get to the east coast of Australia. So meeting challenges to compete is nothing new, but business all but came to a halt during the pandemic in 2020. As lean as things got, that time afforded the opportunity to rebuild by flipping the script: Air New Zealand was going to become a digital company that happened to be an airline, rather than an airline with a digital department. “Our mission is to …