Microsoft is facing a problem. Years after launching Windows 11, customers simply prefer Windows 10 more. So the Windows marketing team is trying everything they can to migrate users to Windows 11 — and a recent video shows how they’re, well, failing. Look, we get it: transitioning to an unfamiliar way of doing things is hard. And if you’re comfortable with even an inefficient way of navigating about (sorry, command-line Linux users) you’re going to stick with it. But selling the Windows 11 with a Start menu that’s a “game-changer”? Whew. No. “Start Fresh Without Stating Over” is Microsoft’s s…