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McDonald’s says it will use AI to take orders in restaurants in future, and after concluding a trial run at more than 100 locations in the US says it wants to further explore “voice ordering solutions,” according to an industry media report. Trade publication Restaurant Business quoted a statement from McDonald’s to franchisees that the fast-food chain was ending a two-year trial into AI order-taking in collaboration with computer company IBM. However the company is said to have plans to expand on its use of this emerging technology, having been testing voice AI in its drive-through restaurant…

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