Three years ago BSH Home Appliances completely rearranged its IT organization, creating a digital platform services team consisting of three global platform engineering teams, and four regional platform and operations teams. Berke Menekli, VP of digital platform services, says it’s one of the best things he ever did. BSH’s previous infrastructure and operations teams, which supported the European appliance manufacturer’s application development groups, simply acted as suppliers of infrastructure services for the software development organizations. “Our gap was operational excellence,” he says….