A schoolgirl who suffered an allergic reaction to a Costa hot chocolate died due to a “failure of communication” at the popular coffee chain, an inquest has concluded. Hannah Jacobs, 13, who was allergic to dairy products, fish and eggs, died within hours of drinking a hot chocolate at Costa’s Barking branch in February 2023. An inquest revealed there had been a miscommunication between her mother Abimbola Duyile and a Costa employee. Duyile reportedly ordered the drink with soya milk but the employee made it with cow’s milk. Assistant coroner Dr Shirley Radcliffe described Jacobs as an outspo…
