In the series of AI-powered chatbots going rogue, Air Canada’s (OTC:ACDVF) conversational tool is the latest to bring trouble. The airline has been ordered to honor a refund policy that was mistakenly communicated by its chatbot. What Happened: Last week, Air Canada was ordered to refund a passenger misled by the airline’s chatbot. In November 2022, the passenger, Jake Moffatt, booked a flight with the airline following the death of their grandmother. At the time, Moffatt took assistance from Air Canada’s chatbot while booking the flights and was suggested that they “could apply for bereavemen…
