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Efficient communication is key for customer satisfaction – and, consequently, for business success. As a provider of cloud-based omnichannel communications, Nextiva knows that. Ever since the company was founded, it has been on a mission to democratize business communications. How? By making communication technologies that used to be exclusive to big corporations available to all businesses, no matter their size. The goal is to help every single business understand their customers, remember them, and centralize all their information – to provide seamless support. Now, Nextiva has added another…