Our mental models of what constitutes a high-performance team have evolved considerably over the past five years. Pre-pandemic, high-performance teams were co-located, multidisciplinary, self-organizing, agile, and data-driven. These teams focused on delivering reliable technology capabilities, improving end-user experiences, and establishing data and analytics capabilities. High performance back then generally focused on delivery — a contrast to previous generations of IT where business and IT alignment was an issue, and teams struggled to deliver with waterfall project management practices. …