Sometimes knowing history (aka “remembering what happened”) can keep you out of trouble. Artificial intelligence presents a case in point. To succeed with AI, your rollout could benefit from a rear-view mirror. Take, for example, how IT’s strategic planning process paved the way for smoothly deploying personal computers throughout the enterprise. Oh, that’s right. It didn’t. IT steadfastly ignored the new technology. It was business users, with, surprisingly enough, accounting and financial analysts in the lead, who brought in PCs and electronic spreadsheets while IT looked the other way. A fe…