Feeling a sense of urgency to migrate to the cloud and digitally transform, SAP customers find themselves nearing a point of inflection, with skills shortages and data reservations poised to impact their outcomes. Two of the biggest sources of pressure are the looming 2027 end of SAP’s mainstream maintenance for SAP Business Suite 7 — giving members a two-year window to adopt its successor, SAP S/4HANA — and the desire to embrace emerging technologies like AI. That’s the story writ large by the 2024 Pulse of the SAP Customer Research, released by the American SAP User Group earlier this year. …