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By Jess Jones Communications regulator Ofcom has fined BT millions after it failed to provide “clear and simple” contract information to over 1m customers. Britain’s biggest telecoms company, which owns network operator EE and internet service provider Plusnet, has violated consumer protection rules, Ofcom said on Wednesday. Since June 2022, EE and Plusnet have made over 1.3m sales without giving customers the required contract summaries, affecting at least 1.1m customers. BT was made aware of the non-compliance issues but failed to meet the deadline to amend them. “In some cases, BT deliberat…

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