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Cambridgeshire County Council is to host the High-Intensity Users (HIU) team on behalf of the Integrated Care Board (ICB). High-intensity users, in this context, are people who frequently present themselves at hospital Accident and Emergency departments. These individuals often have complex – but not necessarily exclusively medical – needs, which cannot be met by the emergency departments. Last year, Cambridgeshire & Peterborough Integrated Care Board spent an estimated £28m of NHS funding on emergency care for the 4,500 people attending emergency departments five to ten times per year – an av…

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