PagerDuty on Wednesday announced enhancements to its Operations Cloud incident response (IR) platform aimed at accelerating response and remediation when IT issues arise. The new capabilities include features aimed at analyzing cyber events and interacting with IR teams in conversational English in real-time. “We typically see time to acknowledge [an incident] at about 45 minutes to an hour. We can now bring that down to just two or three minutes,” said Jonathan Rende, senior VP for products at PagerDuty, in an interview with CIO.com. “And it’s not just about responding, but it’s about fixing …