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Millions of pensioners in Britain are finding it hard or even impossible to access day-to-day necessities such as banking, making NHS appointments, accessing benefits, or even just paying for car parking, due to not using the internet. Public services are rapidly ‘going digital’ and Age UK say this means the 2.7 million people aged 65 and over in the UK who are not internet users are ‘offline and overlooked’. The national charity is campaigning for public services to remain available face to face, over the telephone or via letters for people who cannot or do not want to access them online to p…

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