In a new study published in the Journal of Cognitive Engineering and Decision Making, researchers from the U.S. Air Force, Leidos, and Booz Allen Hamilton have taken a significant leap in understanding the dynamics of trust within human-machine teams, specifically in the context of military operations involving unmanned aerial vehicles (UAVs). This research illuminates how fighter pilots’ trust in one component of a technological system can affect their trust in the system as a whole—a phenomenon known as the pull-down effect. Crucially, the study finds that experienced pilots can differentiat…
