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The 404 Media website revealed on Thursday that Samsung requires independent repair shops to disclose customers’ names, contact information and complaints in case of repairs. In addition, repair shops must “immediately” notify Samsung if third-party components are found in the devices in question. The details are set out in a contract that Samsung requires all independent repairers to sign, otherwise they will not have access to spare parts from the electronics giant. The revelation has led to a wave of criticism against Samsung, especially as customers are not informed that their data is bein…

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