New Delhi [India], August 27 (ANI): The Union Government issued comprehensive guidelines for handling public grievances on Monday. The guidelines aim to empower citizens, streamline the process and bring greater clarity and focus to the redressal of public grievances. According to a statement by the Ministry of Personnel, Public Grievances & Pensions, a set of guidelines have been issued under the 2024 Policy Guidelines to reiterate the government’s commitment to effective grievance redressal and manifest the technological improvements undertaken with the 10-step reform process. The statement …