Artificial intelligence (AI) is unlocking previously unimagined ROI for organizations of all sizes and across all industries. That’s especially true for small and mid-sized businesses (SMBs). “SMBs stand to reap immense benefits from the power of AI,” says Katie Evans, Research Director, Worldwide Small and Medium Business Research at IDC. “With leaner staffs and budgets than their enterprise counterparts, the efficiency gains that AI can bring can be a true game-changer in giving SMBs a competitive edge.” But adopting any emerging technology, especially one as complex and transformative as AI…